Social Media Manager vs. Online Community Manager: Same or Different?
What is the difference between a social media manager and a…
B2B Online Community#CMGROnline CommunityOperations
Ten Questions: A B2B Online Community Readiness Checklist
B2B online communities serve their host organizations by…
B2B Online CommunityOnline CommunityB2BStrategy
What It Means To Be An Online Community Builder
For the past 15 years, cocktail parties were tough. When…
Five Ways To Avoid the Valley of the Social Tools
When confronting a complex issue or decision in the absence…
B2B Online CommunityStrategyBest PracticesSocial Business
Online Customer Communities Change Companies
Online communities are not neutral. They fundamentally…
B2B Online CommunityOnline CommunityOperationsInternal communities
A Day In The Life Of A B2B Online Community Manager
The B2B online community manager role requires many…