Big List 2.0: The Top B2B Online Customer Communities 2014
I am thrilled to share the most comprehensive directory of…
B2B Online CommunityBest Practices
Spotlighting *Your* B2B Online Community – Call for Participation
We decided that it’s time to revamp the list and dig deeper…
Cloud Computing’s Future: Better Online Customer Care?
Cloud technology is the future. Most of us celebrate the…
B2B Online CommunitySocial Customer
Spotlight on Hitachi Data Systems’ Online Community for Partners, Developers and Customers
True online community successes are cause for both…
B2B Online CommunityCase StudySocial Business
Spotlight on Analog Devices’ Award-Winning B2B Online Community – EngineerZone
What happens behind the scenes of major B2B online…
B2B Online CommunityOnline CommunityCase StudySocial Business
What Is Your Organization’s Online Community Style?
Online communities come in many shapes and sizes, and serve…
B2B Online CommunityOnline Community
What Does Online Community Mean To Your Company?
Leader Networks officially defines an online community
B2B Online CommunityOnline CommunityCase StudyStrategy
Social Business and Leader Networks Evolution
The world of social business continues to evolve. No one…
B2B Online Community#CMGROnline CommunityB2BStrategySocial CustomerOperationsBest PracticesResearch
The Market Research Nuggets Most Companies Ignore (at their peril): Comments In Online Communities
A customer shares an insight within your company’s online…
Avoid Online Customer Community Failure!
Failure. It’s not a word anyone likes. Yet it is common…
B2B Online Community#CMGROnline CommunityMetricsOperationsBest Practices
Spotlight on Cognizant’s B2B Online Community
B2B online customer communities are often the elusive queen…
B2B Online CommunityCase Study
Why Online Content Must Answer The “So What?” Question For Members
Online communities which enable learning and draw directly…
B2B Online Community#CMGRSocial CustomerBest Practices