Gender vs. Generational Divide Tops Findings From The Social Consumer Study
In our latest study, The Social Consumer, we explored the…
From like, to want, to need to love… The Social Consumer Research Study
Who do you trust? How do companies break through the…
Social CustomerResearch#socialgood
Cloud Computing’s Future: Better Online Customer Care?
Cloud technology is the future. Most of us celebrate the…
B2B Online CommunitySocial Customer
Social Business and Leader Networks Evolution
The world of social business continues to evolve. No one…
B2B Online Community#CMGROnline CommunityB2BStrategySocial CustomerOperationsBest PracticesResearch
Connecting The Dots On The Social Experience Through Digital Unification
So no to social media muddle and focus on the customer…
#CMGRSocial CustomerOperationsBest Practices
Why Online Content Must Answer The “So What?” Question For Members
Online communities which enable learning and draw directly…
B2B Online Community#CMGRSocial CustomerBest Practices
What Did You Find? New Social Tools = New Business Rules
$1.2 Billion for a social network platform – yowza!