Knowledge Networks: How To Avoid Information Marriages of Convenience

To succeed, professionals need to collaborate. It's always been this way -- especially for professional services…


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How B2B Companies Are Using Online Communities to Get Closer To Their Clients

Business-to-business companies have always needed closer relationships with their customers than business-to-consumer…


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Spot the Winners: Three Patterns for B2B Community Success

I have been researching and building online communities since 1991 – a seriously long time. One of the great outcomes…


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Community Manager Appreciation: Secrets of B2B Communities

In honor of this week's Community Manager Appreciation Day -- what, you haven't thanked yours yet? -- I'm presenting…


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Social Media Leadership: Will Readers Thank You or Ignore You?

Before your marketing department skips off to push information about a webinar or a new product or service out the…


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