Millennials: Social Media and the Idea Web

Millennials: can't live with them, can't run a business without them. At least, that seems to be the pervasive point of…


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Common Sense Social CRM: How Social Metrics Affect the Bottom Line

The influence of the social channel is increasing exponentially -- ignore it at your peril. Today's successful…


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Bad Social: Impact of Social Media on the IPhone 4 & AAPL Stock

"It's the antenna, stupid!" Well, sure it is. But Apple's (AAPL) handling of this product problem in the new world of…


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