Carlisle & Gallagher
Carlisle & Gallagher Consulting Group (CG) is a management and technology consulting firm that delivers large-scale, complex technology solutions for the world’s leading financial services organizations.
In response to significant market growth, CG needed to explore innovative ways to support geographic expansion while maintaining a high standard for client delivery. A major component of the strategy was the launch of internal Communities of Practice (CoPs) to facilitate access to CG’s people, expertise, and intellectual property investments in repeatable best practices, tools, and methodologies.
We partnered with CG to explore the merits of creating an internal online community that would promote knowledge sharing among its consultants – and ultimately improve client service.
Leader Networks worked with CG to examine the strategic opportunity, build a business case and straw-model, and explore the operational impact as well as how an online channel might compliment its current and future client relationship programs.”
– Shelley Callis, Director of Marketing, Carlisle & Gallagher Consulting Group